Frequent Asked Questions
What is neoSVG?
neoSVG is a SaaS platform that utilizes AI to transform text into customizable SVG designs. Our goal is to simplify the creation of visually appealing vector graphics for both businesses and individuals using the power of artificial intelligence.
What is the value of 1 credit?
One credit enables you to generate a single SVG design from your text input using our Standard model. For example, if you have 10 credits, you can create 10 unique SVG designs. The Pro and Basic models have different pricing, and you can view these costs during the generation process. Please note that any unused credits will reset at the beginning of the next billing cycle.
How can I improve the quality of the generated SVG?
The quality of the generated SVG largely depends on the length and complexity of your text input. For better quality, try to keep your text concise and straightforward. Sometimes, it may be necessary to generate multiple SVGs to find the best one.
How do I sign up for neoSVG?
Signing up for neoSVG is easy. Just visit our website at https://neosvg.com, click the "Sign Up" button, and follow the instructions to create your account.
How does the AI of neoSVG work?
The AI of neoSVG employs advanced algorithms and machine learning techniques to analyze text inputs and convert them into contextually accurate and visually stunning SVG graphics. This AI is constantly learning, evolving its performance, and delivering more precise and relevant designs over time.
Can I use the vectors generated commercially?
Absolutely, the vectors created by neoSVG can be used for commercial purposes. It's important to note, however, that while our license permits commercial use, it does not transfer the copyright ownership of these AI-generated vectors.
How much does it cost to use neoSVG?
We offer various pricing plans to suit your needs, which can be found on our Pricing page at https://neosvg.com/pricing. Each plan offers different features and benefits, allowing you to choose the best option for your requirements.
What payment methods do you accept?
We accept all major credit cards through our secure payment processor, Stripe. Your payment information is protected and never stored on our servers.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time through your account. Once you've canceled, you will not be billed for the following billing cycle. Please note that we do not offer refunds for partial subscription periods.
How do I get my invoice history?
To access your invoice history, sign in to your neoSVG account and navigate to the "Billing" section. If you have a premium account, click on "Change Plan" and then look for the "Invoice History" section.
Is it possible to update my invoice information?
Yes! To do this, go to the "Billing" page on your neoSVG account. If you have a premium account, click on “Change Plan”. Then, in the "Billing Information" section, you can update your invoice information.
Can I delete my account?
Yes, you can permanently delete your account. To do this, go to the "Settings" page on your neoSVG account. Please be aware that this action is irreversible and will remove your user data from our servers, in accordance with our privacy policy.
Do you offer customer support?
Absolutely! We have a dedicated support team ready to assist you with any questions or issues you may encounter while using our platform. You can reach us by sending an email to contact@neosvg.com.