Frequent Asked Questions
What is neoSVG?
neoSVG is a SaaS platform that leverages AI to transform text into customizable SVG designs. Our aim is to simplify the process of creating visually appealing vector graphics for businesses and individuals with the power of artificial intelligence.
What is the value of 1 credit?
A single credit allows you to generate one SVG design from your text input. For instance, if you have 10 credits, you can create 10 unique SVG designs. Please note that unused credits will be reset at the start of the next billing cycle.
How to improve the quality of the generated SVG?
The quality of the generated SVG depends on the length and complexity of your text input. To improve the quality of the generated SVG, try to keep your text input short and simple. Some times it is necessary to generate multiple SVGs to find the best one.
How do I sign up for neoSVG?
To sign up for neoSVG, simply visit our website at https://neosvg.com, click on the "Sign Up" button, and follow the on-screen instructions to create your account.
How much does it cost to use neoSVG?
We offer various pricing plans to suit your needs, which can be found on our Pricing page at https://neosvg.com/pricing. Each plan offers different features and benefits, allowing you to choose the best option for your requirements.
What payment methods do you accept?
We accept all major credit cards through our secure payment processor, Stripe. Your payment information is protected and never stored on our servers.
How does the AI component of neoSVG work?
Our platform utilizes advanced AI algorithms and machine learning techniques to analyze and interpret text inputs, converting them into visually stunning and contextually accurate SVG graphics. The AI continuously learns and improves its performance over time, delivering increasingly precise and relevant designs.
Can I use the vectors generated commercially?
Yes, you can use the vectors generated by neoSVG for commercial purposes. However, please note that while our license permits usage, it does not transfer copyright ownership of the images since they are AI-generated content.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time by visiting your account settings on our platform. Once you've canceled, you will not be billed for the following billing cycle. Please note that we do not offer refunds for partial subscription periods.
How to get my invoice history?
To access your invoice history, sign in to your neoSVG account, navigate to the "Billing" page, click "Manage", and check the "Invoice History" section.
Do you offer customer support?
Absolutely! We have a dedicated support team ready to assist you with any questions or issues you may encounter while using our platform. You can reach our support team by submitting a ticket through our Help Center or sending an email to contact@neosvg.com.